MAINELY ESCAPES

Can you do it?

Frequently Asked Questions

Is this scary?
No it isn't. Think of the escape games more as mysteries and mental challenges than suspense or horror.

How much does this cost?
The cost is varied by room, you can verify  and purchase tickets on our booking page.

How long does this take?
Please allow for 1 hour and 20 minutes. Arrive 15 minutes early for rules at the beginning, play the escape game, and allow 5 minutes after for questions and photos.

What are your hours?
We are open each day from Noon to our last adventure experience at 8:45pm.

How does the ticketing work?
Tickets are purchased online via the booking page on our website. Online bookings are made securely through PayPal and require Credit or Debit Card information at the time of purchase.
ADDITIONAL NOTE – If your group does not purchase all of the tickets for any session the extra tickets are still available to be purchased from anyone outside of your group. This means you may be paired with additional players.

I want to play with my friends only. What should I do?
You must purchase all tickets for that escape room. If there is less than maximum capacity available at the time of purchase, then another small group has already purchased tickets for that slot.

Can I host a corporate event here for team building outside of the regular schedule?
Possibly! We keep the mornings off the normal schedule for private events like this. Please call or email This email address is being protected from spambots. You need JavaScript enabled to view it. to schedule your event.

Are tickets refundable?
No. Tickets are non-refundable upon purchase.

May I purchase a ticket for someone else?
Yes, please indicate the appropriate player’s name in booking information before check out.

Can I purchase all of the tickets for my group at once?
Yes. Select the maximum amount of tickets available for the room. The session will then be under one person’s name.

Do you have a waiting list for no-shows or cancellations if the time/day I would like is unavailable?
No. Please call if you have specific inquiries.

What if I am late to my session?
You may be admitted to the escape game after the scheduled start time of your session but the timer will start at your scheduled time, so you will have less time to complete the experience.

Can we play the same room more than once?
No. If you fail a room you will be shown how to escape and will no longer be able to play that room again. For all guests, we ask that the puzzles remain a mystery to all new teams so please do not spoil the fun and share the answers with anyone. If you succeed, try your skills in the other room.

Is there an age limit?
No, however, if you are under the age of 15, we REQUIRE that you are accompanied by an adult.

Is it possible to purchase Mainely Escapes Gift Vouchers?
Yes you can purchase Gift vouchers HERE. If you are buying gift vouchers for multiple individuals please purchase one for each person so each receiver will get a unique redemption code.

I want to bring one more friend to the game but the online booking has been closed. Do you sell tickets at the door or can we just fit an extra person in our group?
Yes as long as the maximum capacity has not been reached. We have set the capacities for each room for the players’ benefit in order to achieve the best experience for everyone.

Is there a minimum number of players required?
No, but the more people, the better your odds are of escaping.

We have a larger group than the capacity for each game. How can you accommodate us?
Feel free to This email address is being protected from spambots. You need JavaScript enabled to view it. with assistance regarding large groups.

I am purchasing fewer tickets than maximum available for that room. Does that mean the remaining slots are filled by other guests?
Yes. You may be placed into a group with other guests if your team does not fill the maximum.

Is this handicap accessible?
Unfortunately at this time, we are not handicap accessible. There is a long flight of stairs leading up to our facility.

Are there any stage effects used?
Sometimes, depending on the theme of the escape room. This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions.

Do you offer any discounts?
At the moment we do not.

Are you affiliated with any other Escape Rooms in additional cities?
No we are not.

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